Welcome to Nail Holic website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

PLACING YOUR ORDER

  • You may place your order by clicking on the ‘Add to Cart’ button alongside the products of your choosing on this online shop. Once your selected products are in your virtual ‘shopping cart’, click on the ‘Check Out’ link and follow the on-screen prompts to complete your purchase. When you place your order and payment is received, we will issue you with an email confirmation of your order details. A valid email address is required when ordering through our online shop.
  • By placing an order, you make an offer to us to purchase the products you have selected based on these terms.
  • We will notify you that your order is being processed by sending you an ‘Order Confirmation’ indicating that the products have been fully paid by email. However, we do not formally accept your offer until your order has passed our internal validation procedures for verifying each order placed and availability of products ordered.
  • We will confirm acceptance of your order when we send you an email confirming shipment of the products you have ordered. If we cannot process or accept your order after payment is received we will contact you by email or telephone.

PAYMENT SURCHARGES

  • Direct Bank Transfer : no surcharges
  • Paypal:  2.7% surcharges
  • Credit Card : 1.5% surcharges
  • Afterpay: 6%

 

Payment surcharges are pay to our payment gateway providers. No refund/return on payment surcharges. 

RETURNS

Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be happy with your purchase. Please read the following carefully
to ensure you are fully aware of your rights under this policy and our obligations to you.

Please see our refund policy at https://www.nailholic.com.au/refund-policy/

Delivery:

  • Processing times on all available products will be 1-3 business days.
  • Special Order items may take up to 3 weeks (maybe longer) depending on product availability.
  • Delivery costs will be displayed either as you proceed to add products or after you have entered your postcode at the checkout.
  • Delivery prices may change from time to time. Delivery costs are influenced by the size and weight of the products and your location. Delivery times are estimated at between 5-10 business days once dispatched depending on your location within Australia.
  • We will endeavour to process all orders on this online shop within three working days, however due to circumstances out of our control this may not occur. If there are any unforeseen delays, you will be contacted.
  • Orders will be shipped to you by Australia Post, or where more appropriate, a courier service of our choosing.
  • All risk of loss or damage to the goods passes to you when we dispatch the products.

Please note: Nail Holic has no control over courier company delivery times.